Citizens Monitoring of Public Services

Civil Society & Development: Global Trends, Implications and Recommendations for Stakeholders in the 2030 Agenda

The 2030 Agenda for Sustainable Development commits all 193 UN Member States to achieving 17 Sustainable Development Goals (SDGs) through collective efforts between governments, the private sector and civil society. The 2030 Declaration specifies roles and responsibilities for civil society to play but is ambiguous on how partnership structures would…...

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Implementing a Monitoring Program to Help Improve Integrity of Procurement and Delivery of Medicines in the Department of Health

The National Citizen’s Movement for Free Elections (NAMFREL), a local CSO in the Philippines, carried out the “Medicine Monitoring Project” (MMP) in partnership with the Department of Health (DOH). The project first started in 2004 and received funding from PTF in two phases during 2008/2009 and 2010/2011. The first phase…...

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Participatory Monitoring for Barangay Infrastructure and Health Projects in the Province of Isabela

Isabela is the second largest province in the Philippines. In 2008, the then provincial governor, Grace Padaca, implemented a policy that monitored and evaluated the province’s Ugnayang Bayan (farm-to-market roads) project through its Special Project Office (SPO). The governor, however, wanted a closer monitoring of these projects as well as…...

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Monitoring Uses and Abuses of Government Vehicles

The 2003 Government Procurement Reform Law sought to reform government procurement procedures in order to eliminate or minimize procurement-related corruption by mandating a more transparent process. This includes the presence of third party observers in the activities of the Bids and Awards Committees that approves these procurements. Millions and even…...

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Helping Department of Education Improve Procurement and Distribution of Textbooks

G-Watch is a program of the Ateneo School of Government (ASG), organically a unit of the Ateneo de Manila University. In 2001 and 2002, G-Watch conducted a study of 32 school districts. The study found many problems such as: about 40% of the textbooks procured could not be accounted for;…...

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The Conditional Cash Transfer Program Watch Project

The Conditional Cash Transfer (CCT or 4Ps) Program is at the centre of the Government’s effort to reduce the incidence of extreme poverty in line with its commitment to meet the poverty reduction target set by the Millennium Declaration of 2000. The CCT, also known as the Pantawid Pamilyang Pilipino…...

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Monitoring Road Construction in Abra Province, Philippines

Concerned Citizens of Abra for Good Government (CCAGG), a local CSO, set out to strengthen and enhance the transparency and ethical standards within the agencies involved in the water and irrigation systems sector in the Abra province. Key objectives of the “Abra Water and Irrigation Systems (AWIS) Watch Project” included…...

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Empowering Women in Urban Slums to Fight Corruption in Service Delivery in Bangalore, India

Corruption in a variety of government administered safety net programs has prompted the Centre for Advocacy and Research (CFAR), an Indian Public Charitable Trust, headquartered in Delhi, to take action. CFAR is working on a range of issues such as advocating for the rights of the urban poor, strengthening implementation…...

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Benchmarking and Curbing Corruption in Local Service Delivery in Brahmapur City, India

Petty corruption permeates basic service delivery in the city of Brahmapur in Odisha State, India. Youth for Social Development (YSD), a local CSO, decided to survey different corruption issues at the local level in order to map magnitude, prevalence and possible entry points for civil society to hold the government…...

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Citizen Engagement and Social Accountability Approaches in Enhancing Integrity of Conditional Cash Transfer Programs

Conditional cash transfer programs (CCTPs) are widely used in the world and are proving effective in generating proven poverty alleviation impacts. However, CCTP achievements are undermined by fraud, errors, and corruption. These integrity risks and international experiences in managing them by using both state and civil society-led efforts have been…...

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