Case Studies

Improving Public Health Service Delivery: Citizen Monitoring in Nepal

Poor service delivery or no service delivery at all in the area of public health have led a local CSO, SAMUHIK ABHIYAN (SA), to increase citizen awareness and participation in one municipality and two Village Development Committees (VDCs) in the Nuwakot District in Nepal. SA conducted surveys, mobilized the community…...

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Advocating for Conflict of Interest Law in Mongolia

Inadequate provisions in the Mongolian regulatory framework defining Conflict of Interest (COI) have led a local CSO, Women for Social Progress (WSP), to advocate for enhanced laws and regulations. WSP has been able to leverage analysis, media involvement, legal action and the best of global and local knowledge to motivate…...

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Improving Training and Adherence to an Enhanced Judicial Code of Ethics in the Mongolian Judiciary

Based on its assessment that Mongolia’s legal system could substantially benefit from capacity building in the areas of procurement and ethics, Transparency International Mongolia (TIM) set out to implement two highly successful projects building on each other over the course of two years. Building capacity of legal personnel, including judges,…...

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Campaigning for Transparency at Local Governments in Mongolia

The notorious application of secrecy laws and a deeply engrained culture of not disclosing even basic information to the public has prompted Globe International (GI), a local Mongolian CSO, to pilot a program that empowers citizens to demand greater responsiveness from officials and local governments in two aimags (provinces) in…...

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Strengthening the Public Council to fight Corruption in Mongolia

Weak institutionalization of the Public Council (PC), a domestic accountability institution originally foreseen to guarantee effective participation of civil society in the fight against corruption in Mongolia, has led a local CSO, Globe International (GI), to take action and build a strong coalition of advocates to constructively enhance the conditions…...

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Empowering Citizens for Participatory Planning in Sri Lanka

Poor service delivery by local government units in Sri Lanka – attributed to a lack of inclusion and participatory formats – have prompted the Sri Lanka chapter of Transparency International (TISL) to conduct the “Curbing Corruption in Local Government” project, aimed at increasing citizen participation and thereby enabling local governments…...

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Establishing a Rural Call Centre and Using Social Watch Groups to Monitor Public Service Delivery in India

Poor service delivery in the government administered National Rural Employment Guarantee Scheme (NREGS) have led a local CSO, SAMBANDH, to increase citizen awareness and participation in the Odisha District of Orissa, India. SAMBANDH conducted surveys, mobilized the community and facilitated the formation of Social Watch Groups (SWG) to increase transparency…...

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Empowering the Community to Demand Corruption-Free Social Services in Karnataka, India

Corruption and poor service delivery in the distribution of social safety net entitlements under the Public Distribution System (PDS) in the Mysore District of Karnataka State, has prompted the Swami Vivekananda Youth Movement (SVYM) to increase citizen awareness, empower youth groups and launch a fully fledged Right-to-Information (RTI) campaign to…...

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Establishing a Rural Call Centre and Using Social Watch Groups to Monitor Public Service Delivery in India

Poor service delivery in the government administered National Rural Employment Guarantee Scheme (NREGS) have led a local CSO, SAMBANDH, to increase citizen awareness and participation in the Odisha District of Orissa, India. SAMBANDH conducted surveys, mobilized the community and facilitated the formation of Social Watch Groups (SWG) to increase transparency…...

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Policy Dialogue and Civic Engagement using Right To Information Laws in Rajasthan, India

Corruption and a lack of transparency in government administered service delivery schemes have led a local CSO, the CUTS Centre for Consumer Action, Research & Training (CUTS CART), to mobilize and educate citizens and citizen organizations to engage in coalition-building and hold the government to a higher standard of accountability.…...

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