Public Works Programs

Establishing a Rural Call Centre and Using Social Watch Groups to Monitor Public Service Delivery in India

Poor service delivery in the government administered National Rural Employment Guarantee Scheme (NREGS) have led a local CSO, SAMBANDH, to increase citizen awareness and participation in the Odisha District of Orissa, India. SAMBANDH conducted surveys, mobilized the community and facilitated the formation of Social Watch Groups (SWG) to increase transparency…...

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Establishing a Rural Call Centre and Using Social Watch Groups to Monitor Public Service Delivery in India

Poor service delivery in the government administered National Rural Employment Guarantee Scheme (NREGS) have led a local CSO, SAMBANDH, to increase citizen awareness and participation in the Odisha District of Orissa, India. SAMBANDH conducted surveys, mobilized the community and facilitated the formation of Social Watch Groups (SWG) to increase transparency…...

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Organizing the Community to Provide Corruption-Free Delivery of Safety Net Entitlements in Karnataka State, India

Citizens’ and communities’ inadequate knowledge about entitlements guaranteed through the government administered National Rural Employment Guarantee Act have prompted a local CBO, the Nava Jeevana Mahila Okkoota (NJMO), to engage with affected communities, raise awareness, provide education and help capacitate and organize the communities to form sustainable labor groups. The…...

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Measuring Results Reducing Corruption in the the National Rural Employment Guarantee Act in Odisha, India

Corruption in India is rampant and especially harmful where the effects of embezzlement, extortion and bribery affect the poorest. Following a report that 75% of the funds budgeted for the National Rural Employment Guarantee Act (NREGA) had been shifted into officials’ pockets, VICALP, a local CSO, set out to affect…...

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Empowering Communities to Demand Accountability of Safety Net Entitlements in Odisha State, India

This Case Study analyzes a project implemented by the ‘People’s Rural Education Movement’ (PREM), a local CSO in Odisha State, India, that sought to reduce corruption in three social safety net programs: the National Rural Employment Guarantee Act, the Forest Rights Act and the Public Distribution System (food security)....

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